Frequently Asked Questions

Last updated: March 2024

General

What is the Purpose of the tool?

The Eversheds Sutherland Sanctions Tool helps users navigate the ever-changing and complex sanctions landscape.

You can view recent updates, global sanction guides, our capabilities and contact details of our Sanctions team.

The tool also offers an additional subscription service, which provides access to a detailed breakdown of recent updates across the UK, EU and US sanction regimes, along with a repository containing both current and historic sanctions related documents.

How do I access the app?

In order to access the app you can select the link on the sanctions section of our website here, or via the direct link here .

I requested a verification code but did not receive it. What could be the issue?

Ensuring swift delivery of verification codes to your inbox is our priority, typically taking only seconds. However, it's possible that, due to your permission settings, these emails may inadvertently end up in your Spam or Junk folders. To prevent this, kindly adjust your email settings to designate emails from Fliplet - support@fliplet.com (our service provider) to be delivered directly to your primary inbox

If, after checking your SPAM/Junk folders, you confirm that the emails are not there, please don't hesitate to reach out to our support team for further assistance. We are committed to promptly investigating the matter and working towards a resolution to ensure your seamless experience.

How do I use the tool and how do I navigate it?

Once you have logged into the app you will be presented with a Home screen which contains various different tiles. Each tile takes you to different information within the tool.

  • Key Contacts: This provides you with contact details of the people within our community who can help you with advice in relation to both the app itself and any general queries about sanctions.
  • News & Articles: This is a direct link to our sanctions news bulletins and articles.
  • Our capabilities: This document provides you with information in relation to the different functions which our team has to offer, including training.
  • Global Sanctions Guide: This is a free online resource which provides practical information on sanctions programmes across 75 jurisdictions and has been developed to give you an easy country-by-country overview of (amongst other things):
    • the nature of the sanctions regime in the relevant country
    • relevant sanctions lists
    • consequences for a breach of sanctions
    • details of the relevant regulators
  • Russia guidance: This is a central location for all of our guidance on Russian sanctions.

Subscription

What is included in the paid service?

Within the paid service you gain access to our tracker and repository. The tracker provides you with line by line details of recent updates across the UK, EU and US sanction regimes. The tracker gives you the ability to also add your own notes to each record indicating who is responsible within your company, what steps are to be taken and any key dates which need to be logged. The repository is a documents store for documents relating to both the tracker and also as a stand-alone feature.

I have requested access to the paid service, what is next?

Once you have completed a registration form for the subscription service, this will be submitted to our team. The form will then be reviewed and a member of our team will be in touch to discuss the costs of the tool and to gather user access details.

Once we have carried out all of our preliminary checks you will be granted access to the subscription service for a one month trial period. During this period you will be contacted to complete a Record of Instruction (an “ROI”) in order to fully onboard you onto the tool.

I am not currently an Eversheds Sutherland (International) LLP client, can I still access the tool?

Yes, if you require access to the paid subscription service and you are not currently an Eversheds Sutherland client you will need to be onboarded via our standard onboarding process. One of our team will be in touch with regards to the information needed in order to complete this process.

If I have an issue with the tool, who do I contact?

You can log a report of any issues directly in the tool using the Report an issue feature (found on the dropdown at the left-hand side of the screen). Alternatively you can contact SanctionsQueries@eversheds-sutherland.com and a member of the team will be in touch to provide assistance.

How many users can I have on the tool?

As a part of the subscription service, you can have up to 20 users from your organisation with access to the tool. This includes both general users and admin users

How do I add users?

If you are an admin user within your organisation you can add new users to the tool via the Organisational Menu (found on the Home Page). From this menu you can select the My Organisation option which will display the general details of your organisation along with a list of the current users. Clicking the plus icon at the bottom of the list will allow you to add further users (as long as the total users remains within the 20 user limit).

How do I remove users?

An admin user is able to maintain your organisation’s users. In order to do so, select the Organisational Menu from the Home Page and then select the My Organisation option. This will display a list of the current users with access to the tool from your organisation. If you select an individual’s tile then you will be presented with an option to delete their account.

If you have any issues with adding or removing users please contact SanctionsQueries@eversheds-sutherland.com